Contact Us

Please leave a message through the contact page, and we'll be sure to send you a quote.

Yes—demo units and sample kits are available; reach out to your sales representative to arrange.

Yes—orders over 25 units or $2,500 qualify for tiered pricing; contact our sales team for details.

Yes, leave us a message with the model and part number for a custom availability quote.

Our catalog is updated weekly to include the latest tools, equipment, and consumables.

Browse our “Accessories” category or search by part number using the site’s search bar.

Occasionally—refurbished items are clearly marked and come with a minimum 90-day warranty.

We source directly from authorized manufacturers, ensuring every SKU is genuine and warranty-backed.

Many brands offer 1–3 year warranties; contact us regardless of timing, and we’ll guide you through the claim process.

We offer a 30-day, no-question return policy on most items, provided they’re in original condition.

Returns due to damage or error are free; change-of-mind returns incur a small fee deducted from your refund.

Go to “My Orders,” select the item, click “Return,” and follow the prompts to receive a prepaid label.

Yes—every product includes its original manufacturer warranty, and we’ll assist with any claims.

Contact support within seven days of the expected delivery date for a replacement or refund.

We offer Standard (3–5 business days), Expedited (1–2 business days), and Freight shipping for oversized orders.

Yes, if you notify us before the order ships (within two hours); otherwise, additional fees may apply.

We currently ship within the continental U.S.; please contact us here for international quotes.

Shipping is calculated at checkout based on weight, dimensions, and destination, with free Standard shipping on orders over $150.

No—guest checkout is available, but accounts let you track orders faster and save favorite products.

Click “Forgot Password” on the sign-in page, enter your email, and follow the reset instructions sent to you.

Click “Sign In” at the top, select “Create Account,” and fill in your name, email, and password to get started.

Contact us within two hours of placing the order; after that, we may already be processing it.

Once your order ships, you’ll receive an email with a tracking link, or view “My Orders” in your account.

Yes—our site uses SSL encryption, and we never share your data with third parties. See our Privacy Policy for full details.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. Business accounts may qualify for Net-30 invoicing.

Enter your email in the “Stay in the Loop” signup box in the footer. You’ll get exclusive deals, new-product alerts, and tool tips.

Currently, we operate online only, but you’re welcome to visit our warehouse by appointment. Contact us to schedule a visit.